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Terms of Service

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Last Updated: Sept. 2023

Welcome to LaunchPad Digital Solutions. These Terms of Service (“Terms”) govern your access to and use of our services, including our website, applications, and any related services (collectively, the “Services”). Please read these Terms carefully before using the Services.

By using our Services, you agree to these Terms in full. If you disagree with these Terms or any part of these Terms, you must not use our Services.

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1. SERVICES

We provide digital services as detailed in the individual Statement of Work (SOW) attached to the Master Service Agreement (MSA). Each SOW will form part of the MSA which governs the overall relationship between us and the Client.

2. PAYMENTS

a. Fees for the Services are specified in each SOW. b. Invoices are issued by us and are due for payment within 14 days from the invoice date. c. Late payments will attract an interest rate of 0.8% per day until settled. Any collection costs incurred will be at the expense of the Client, unless specified otherwise in the corresponding SOW.

3. TERM AND TERMINATION

The term of our Services commences on the Effective Date of the MSA and continues until terminated by either party with a 30-day written notice. In case of a breach, the non-breaching party may terminate with immediate effect.

4. CONFIDENTIALITY

Both parties agree not to disclose or use any proprietary information received from the other party, except as required by their obligations under this agreement. This obligation will survive for a period of two years after the termination of this agreement.

5. INTELLECTUAL PROPERTY

a. Pre-existing Intellectual Property (IP) will remain the ownership of the party that created it. b. IP developed by us in the provision of Services under this agreement shall be the sole property of the Client upon payment in full for the Services rendered, unless otherwise specified in the SOW.

6. LIMITATION OF LIABILITY

We will not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages, including but not limited to loss of profits, loss of business, loss of data, or business interruption, or any loss suffered by the Client due to a claim against the Client by a third party, arising out of or in connection with this agreement or the provision of any services under this agreement.

7. GOVERNING LAW

These Terms are governed by the laws of New Zealand and both parties submit to the exclusive jurisdiction of the courts of New Zealand.

8. DISPUTE RESOLUTION

If a dispute arises from this agreement, the parties will endeavour to resolve it quickly and in good faith. If unresolved, parties reserve the right to pursue legal remedies in accordance with New Zealand law.

9. DATA HANDLING

We agree to comply with the New Zealand Privacy Act 2020 and any subsequent amendments or relevant legislation. Personal data shared by Client will be used solely for the purpose of delivering Services. Reasonable security measures will be implemented to protect Client's data from unauthorised access, loss, or damage. Upon termination, we will return or securely destroy any of the Client's data unless retention is required by law.

10. AMENDMENTS

We may amend these Terms from time to time. Your continued use of our Services following the posting of changes will mean that you accept and agree to the changes.

11. THIRD-PARTY WEBSITES

Links to third-party websites should not be taken as an endorsement or recommendation of those sites or products offered on those sites. We do not accept any liability for the accuracy or content of information on this website that belongs to third parties, nor for the accuracy or content of any third-party website linked from our Services.

12. CONTACT

If you have any questions about these Terms, please contact us 

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